Terms & Conditions

1. Introduction

Welcome to Royalty Sync. These Terms and Conditions govern your use of the Royalty Sync platform, website, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Royalty Sync is operated by Bspoke Music Ltd, a company registered in England and Wales, trading under the brand name Royalty Sync. References to "we", "us", or "our" refer to Bspoke Music Ltd.

2. Service Description

Royalty Sync provides a music royalty tracking and analysis platform that enables users to:

• Upload and analyse broadcast data from various sources (BMAT, ACR Cloud, TRQK)
• Upload and process royalty statements from collection societies (PRS, MCPS)
• Identify potential unpaid royalties through intelligent matching algorithms
• Generate comprehensive reports and analytics
• Manage track metadata and broadcast monitoring

3. Account Registration

To access certain features of the Service, you must register for an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorised access or security breach

You must be at least 18 years old to create an account and use the Service.

4. Subscription and Payment

Access to certain features of the Service requires a paid subscription. By subscribing, you agree to:

• Pay all applicable fees as described in your chosen plan
• Provide valid payment information through our payment processor (Stripe)
• Authorise automatic recurring charges for subscription renewals

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months or unused credits unless required by law.

Credits: Some features operate on a credit-based system. Credits are non-transferable and may expire as specified in your subscription terms.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Upload false, misleading, or fraudulent data
• Attempt to gain unauthorised access to any part of the Service
• Use the Service to infringe upon intellectual property rights
• Transmit viruses, malware, or other harmful code
• Use automated systems to access the Service without permission
• Resell, sublicense, or redistribute the Service
• Use the Service in any way that violates applicable laws or regulations

6. Your Content and Data

Ownership: You retain all rights to the data and content you upload to the Service. By uploading content, you grant us a limited licence to process, store, and display your data solely for the purpose of providing the Service to you.

Responsibility: You are solely responsible for ensuring you have the right to upload any data or content, including royalty statements and broadcast data. We are not responsible for verifying ownership or accuracy of uploaded content.

8. Intellectual Property

The Service, including its design, features, functionality, and all associated intellectual property, is owned by Bspoke Music Ltd. This includes but is not limited to:

• The Royalty Sync brand, logo, and trademarks
• Software, algorithms, and matching technologies
• Website design and user interface
• Documentation and support materials

You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

9. Third-Party Services

The Service integrates with third-party services including BMAT, ACR Cloud, Spotify, MusicBrainz, and payment processors. Your use of these integrations may be subject to additional terms and conditions from those providers. We are not responsible for the availability, accuracy, or policies of third-party services.

9A. PRO Account Integration and Automated Access

Royalty Sync offers optional integration with Performing Rights Organisations (PROs) including PRS for Music and MCPS. If you choose to connect a PRO account, you understand and agree to the following:

• Automated access: You expressly authorise Royalty Sync (operated by Bspoke Music Ltd) to access your PRO account using automated browser technology on your behalf. This access is used solely to download your royalty statements and verify the registration of your works.
• Your authorisation: By connecting your PRO account, you are granting Royalty Sync a mandate to act as your agent for the limited purpose of accessing your statements and work registration data. You may revoke this authorisation at any time by disconnecting your account within the Service.
• PRO terms compliance: Your PRO account is subject to its own terms of use (including the PRS for Music Members' Terms). You are responsible for ensuring your use of this feature complies with your PRO's terms. Royalty Sync is in the process of obtaining formal Third Party Authorisation from PRS for Music for this service.
• Credential security: Your PRO credentials are encrypted using AES-256-GCM encryption and stored securely. They are never shared with third parties and are used only for the automated access described above.
• Data accessed: Royalty Sync accesses your royalty statements, work registration details (title, ISWC, ISRC, writer/publisher shares, intended use classification), and account information available through your PRO's member portal. This data is used solely to provide the Service to you and is not sold or shared with third parties.
• Your responsibility: You must ensure you have the authority to grant this access and that your PRO account credentials are kept secure. You must notify us immediately if you believe your PRO account has been compromised.

Use of the PRO account integration feature is optional. The core features of Royalty Sync (statement upload, broadcast monitoring, royalty estimates) remain available without connecting a PRO account.

10. Limitation of Liability

To the fullest extent permitted by law:

• The Service is provided "as is" without warranties of any kind, express or implied
• We do not guarantee uninterrupted or error-free service
• All royalty estimates, calculations, and projections are rough approximations only and we make no warranty as to their accuracy
• We shall not be liable for any indirect, incidental, special, or consequential damages
• We shall not be liable for any financial loss, missed revenue, or disappointed expectations arising from royalty estimates that differ from actual payments received
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim

You expressly acknowledge that royalty estimates provided by the Service are for informational purposes only and should not be relied upon for financial planning, business decisions, or claims against third parties.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold harmless Bspoke Music Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your infringement of any third-party rights
• Any content you upload to the Service

12. Termination

We may suspend or terminate your account and access to the Service at any time if:

• You breach these Terms
• You fail to pay applicable fees
• We believe your use poses a security risk
• Continued provision would be unlawful

Upon termination, you may request a copy of your data within 30 days, after which it may be deleted.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@royaltysync.ai
Address: Bspoke Music Ltd, 111 Charterhouse Street, 5th Floor, London, England, EC1M 6AW